The service provided by SAM is excellent. We gave an overall rating of 25/25 in our recent supplier evaluation form. We are more than happy with the service we receive from Craig and all the team at SAM.
The winner has been extremely proactive during 2022, working closely with the Jewson Marketing colleagues to develop some creative social media competitions and influencer activity, whilst also showing support for the Jewson National Trading Plan. They also provided key customer and market insights to underpin the activity. Overall an impressive effort and brilliant support led by a really engaged Marketing Manager.
Proactivity and collaboration are the words used to describe this supplier by colleagues from all parts of Jewson. There have been challenges throughout 2022, however, SAM's approach has been positive and results-driven throughout. Communications are open and honest, which has built a genuine level of trust in this supplier. Special mentions to Lisa Lynch and Michelle McNeill for their outstanding support!
As a manufacturer I need a product that is consistent, robust and attractive. I selected SAM to work as our partner and discovered a helpful and supportive team. No colour or style is an issue – if they don’t have a particular wrap, it may take time but they will source it and produce exactly what is required. The service is flexible, which is a very important factor, and when something does go wrong (after all, we live in the real world) SAM will always work hard to rectify. The relationship I have with the Regional Sales Manager and Customer Service team makes the relationship and supply chain simple and straightforward.
I wanted to offer my customers a more cost effective alternative to solid wood mouldings. I was made aware of SAM Wrap and placed an order for skirting and architrave. Once installed, you couldn’t tell the difference between the wrapped product and solid wood. There was also less wastage as you didn’t have to work around knots or deal with warping. A great product!
We wanted a product that looked good, was easy to work with and came at a good price. SAM met our needs by manufacturing bespoke kitchen components, including pelmet and cornice, wrapped in both real wood veneer and paper. Our customers have been more than happy with the quality and finish of the products.
Good communication from SAM throughout the project. Finish on the boards is excellent and simple to install.
Our holiday home was transformed from a dated holiday shack to a modern beach house in a matter of days. The easy to install pre-painted SAM Trimax saved us a lot of time and effort during the renovation. Neighbours and visitors were amazed with the transition and the rental potential of the property tripled overnight.
Another impressive service from the SAM team. Quick turnaround and delivery to site ensured a happy customer. The standard of finish and durability were the key reasons for choosing this product.
We were provided with a good design and fitting instructions service and the site operatives were pleased with the ease of fitting.